XpertFind - Find a Tradesmen

 

Xpert Find Customer Privacy Policy and Data Protection.

 

At Xpert Find, we pay the utmost attention to safeguarding any data collated from Customers using our services. Xpert Find is registered with the Data Protection Agency no. Z1947593.

Data Protection and Personal Information

At Xpert Find, to help us service your needs, we collect certain personal details when you register or post a job with us as a Customer. These include your name, address, telephone number, email address and other basic information relating to your job requirements. This ensures we are able to search for local recommended tradesmen and get back to you in 24 hours.

The personal information we collect about you is held in a database, with appropriate safeguards using the latest technology to ensure very high levels of security. Data transfer is performed using a 256-bit SSL encrypted connections to ensure that all data is secure during transfer, and we encrypt all passwords and personal information. We store payment information securely, in a manner compliant with our payment provider SagePay. Our fully backed up hosting servers are protected by a state of the art firewall and access to personal information is strictly controlled.

By registering your details on the website, you consent to us contacting you via email, telephone or post, with relevant information pertaining to the services on our website. We will not share, trade or sell your information to any company or parties not associated with providing the services you sought on the website, unless it is with your consent.

As part of using our Services you consent to us disclosing your personal information to the following parties:
    1. Third parties, including but not limited to companies whose products or services are included on our website with a view to providing you with
more expansive options for the product and/or service requested by you. When these companies use your data in this way, they will be acting as data controllers of your information and therefore you should view their privacy policies or contact them directly for further information. For
further information about these third parties, please contact us at 0845 4082601 from 8am to 10pm, Mondays to Fridays. Some third parties with
which we share your information may use it to carry out research such as analysis of market trends and customer demographics.
    2. Selected other third parties whose products, services or other offers we believe may interest you (those companies which we deem suitable and
credible to help provide the very best services and opportunities to our customers). For further information about these third parties, please
contact us at 0845 4082601 from 8am to 10pm, Mondays to Fridays.

We will not share your personal information to be used solely for marketing purposes by third parties or affiliates. The sharing of such information will be used solely to provide the very best service possible to our customers and to provide more tradesmen quotations to such customers.

 You have the right to ask us for a copy of the information that we hold about you. To enable this service, Xpert Find reserves the right to charge an amount to cover administrative costs, the level of which shall be communicated to you at such time.

You also have the right to update or change the information we hold about you at any time by accessing your secure area online and updating your information.

Xpert Find will use its database matches to forward details of your job requests to selected and suitable Tradesmen. Should Tradesmen express an interest in quoting for the Job then your personal contact details will be sent to a limited number of interested Tradesmen.

Xpert Find will make available ratings and comments from Customers in relation to historic Jobs to other customers and tradesmen as appropriate on it's website.

Some of the features of the site are enabled via cookies such as preferences storage. You may disable your cookie settings, but this may affect certain Xpert Find services to you.

By using the services of Xpert Find you are agreeing to and accepting the practices outlined in this Privacy policy document.

Your Support

You can help us by not sharing your password or other member details with anyone  

You agree not to use any personal contact information of other Customers or Tradesmen provided through us for any unsolicited or commercial messages

You also agree not to disclose personally identifiable information obtained through Xpert Find about another Customer or Tradesman to any Third Party